Privacy policy

The Slow Journalism Company’s Privacy Policy

Introduction & General Terms
This document (“Privacy Policy”), in combination with the Cookies Policy make up our commitment to protecting personal information we hold about our customers, prospective customers, newsletter subscribers, website users or any other data subject whose personal information we hold. Personal information as outlined in this policy is being processed by The Slow Journalism Company Ltd (“we”, “our”, “us”, “The Slow Journalism Company”).

We will always treat your personal data with the utmost respect and will never sell it to third parties. We will only ever use your data to fulfil and improve the services we offer you.

In the event of The Slow Journalism Company either being sold or going into receivership, we reserve the right to continue to share your data to third parties in accordance with the latest preferences you have provided. You will be informed should any change of ownership occur, and the new owner will manage your personal information preferences.

Our Commitment to you
We are committed to managing and safeguarding your personal information in accordance with current legislation and best practice. Our aim is to be responsible, relevant and secure when using your data. Whenever you provide personal information we will treat that information in accordance with this Privacy Policy. We will process the personal information you have supplied to us to conduct and manage our business to enable us to give you the most appropriate information, service and products and provide the best and most secure experience. These are what we consider to be our ‘Legitimate Interests’. We endeavour at all times to keep your data accurate and secure, and to honour your data preferences.

We operate a website that may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

We may use third party suppliers to provide part of our service to you. In some circumstances these providers may be based in countries outside the European Economic Area whose laws provide for a different standard of protection for your personal information than that provided under UK Law. In such circumstances:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.

Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.

Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

If you would like further information about the specific mechanism, used by us when transferring your personal data out of the EEA please contact: privacy@slow-journalism.com

Your personal data will not be disclosed to state institutions and authorities except if required by law or other regulation. Before we release data on this basis, we will ensure that the information is being provided to a genuine and properly authorised investigation.

We reserve the right to revise or amend this Privacy Policy at any time to reflect changes to our business or changes in the law.  Where these changes are significant we will endeavour to email all of our registered users to make sure that they are informed of such changes. However, it is your responsibility to check this Privacy Policy before each use of the Website.

Who we are
The Slow Journalism Company is the publisher of Delayed Gratification, the Slow Journalism magazine, a quarterly printed news publication. The company runs a website, at www.slow-journalism.com, has an online shop selling back issues and merchandise and sends out a weekly editorial newsletter, the Slow Post.

What Data we collect
When you send us information, talk to us over the phone, submit an online form  or when you visit our website, we may collect both personal and pseudonymous data about you.

When we talk about personal data we mean any information that can identify you as an individual, such as your name and postal address. Pseudonymous data doesn’t identify you as a person but it might be used in aggregate, for instance when you participate in a survey.

Data you provide to us
When you participate in, access, purchase or sign up to any of our services, activities or online content, such as magazine subscriptions, newsletters, competitions or events, we receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, as well as information collected about your use of our services (such as when you enter our sites and how long you stay on them).

Children’s Data
If you are the parent or guardian of a child under 13 (“Child” or “Children”), and have provided us with information belonging to a Child, then alongside the Child’s data provided, we may also process limited personal data about you, so we can record your consent to store, process and use this information about the Child to fulfil the service you have purchased or signed up to on their behalf. We may use your contact details to communicate with you about the Child’s use of these products or services. We will never knowingly send marketing communications to a Child under the age of 13. If you believe we have collected personal information about your Child without your consent, you may contact us at privacy@slow-journalism.com and request that we remove information about your Child.

Data we collect through your use of our website
We may collect information about how you use our websites or other content online, and the device(s) you use to access the services. This includes collecting unique online identifiers such as IP addresses, which are numbers that can uniquely identify a specific computer or other network device on the internet. Anonymous data will be recorded for the purpose of reporting web traffic statistics, and/or other activities on our sites. For detailed information on Cookies we use please see our Cookie Policy.

How we use your data
We may use the information you share with us and the information we collect through your use of our site in the ways described below and as described at the time of capture.

Competitions & Prize Draws
We will use the details you have shared to manage your entry to any competition or prize draw. This may include your name, e-mail address and telephone number. We shall use such information  to notify you if you are the winner. Your data will be retained for the period of the competition only, and will not be added to any marketing lists unless you have consented to this, and will only be shared with a third party where they were named at the point of data capture and you explicitly agreed to the sharing of your data or where they are a third party who we have appointed to manage the delivery of your prize.

Newsletters
We will use the details you have shared to send you the newsletter to which you have subscribed. We will not add them to any marketing lists, unless you have consented to this. We will provide a way for you to unsubscribe on every newsletter we send to you. Details you share with us for the purpose of newsletter subscription will never be shared with a third party.

Events
We will use the details you have shared to manage your registration and entry into our event. This may include contact via telephone, email, SMS and post with information relating to the event you have registered to attend. Your data will not be added to any marketing lists unless you have consented to this, and will only be shared with a third party where they were named at the point of data capture and you explicitly agreed to the sharing of your data or where they are a third party who we have appointed to manage the delivery of the event.

Magazine Subscription
We will use the details you have shared to manage your subscription to our magazine, which includes sending the magazine, managing access to any digital version, taking secure payments, to fulfil any gift that was offered at the time of purchase, to handle any customer query you may have and to contact you via telephone, email, SMS and post with information relating to your magazine subscription. e.g. to notify you of the expiry date of your subscription, that a delivery to you may be delayed or to remind you of a password or to notify you of updates to our Privacy Policy, Cookies Policies or Terms of Use. Your data will not be added to any marketing lists unless you have consented to this, and will only be shared with third parties where we have appointed them to manage specific aspects of your magazine subscription.

Customer Services
We will use the information you provide to deliver customer services related to your purchase  and to respond to inquiries or requests that you direct to us. Your data will not be added to any marketing lists unless you have consented to this, and will only be shared with third parties where we have appointed them to manage specific aspects of your customer care.

Research
We may use the information you provide to invite you to participate in surveys and focus groups about our products and services. Participation is always voluntary and the answers you provide are anonymous and aggregated to support our learnings and inform changes we can make to improve our products and services. Your data will not be added to any marketing lists unless you have consented to this and were informed at the point of capture.

Direct Marketing
We may use the details you share with us to send you offers and promotions by email, post, telephone or SMS wherever we have legitimate interest grounds to do so  and where you have not objected. We will provide a way for you to opt-out of receiving marketing promotions both at the time of data capture and everytime we contact you thereafter. You can also email privacy@slow-journalism.com to request your details are suppressed from all promotional campaigns. We won’t use your personal data for marketing purposes at all if you’ve told us not to.

Legitimate Interest
We may process your personal data on the basis of a legitimate interest which may include promoting similar products or services via direct marketing activity, to manage supression and unsubscribe requests received from you, to identify and prevent fraudulent behaviour, maintaining the security of our system, data analytics, enhancing, modifying or improving our services, identifying usage trends and determining the effectiveness of our campaigns.

Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights.

Cookies and how we use them
“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We use cookies for a number of reasons:

Strictly Necessary Cookies – These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information

Performance Cookies – These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies – These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies – These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social Media Cookies – These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Analytics
Our website uses Google Analytics as its primary solution for tracking website visits, interactions and events. We uses website analytics data to help improve the way we deliver content and online experiences to visitors.

For full details on how Google processes your data please visit: https://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008

Links to third party websites
When you click on external links on our site, you will go to a third-party site, which is outside of our control. We do not accept responsibility for content, have no control over and our Privacy Policy does not apply to these companies, sites or content and if such third-party sites collect personal data, we cannot control how this data is processed, stored or used. We advise that you read their data collection statements, which accompany any registration and their Privacy Policies before you submit your personal information

How we keep your personal data secure
The Slow Journalism Company’s security policies, rules and technical measures have been implemented to protect your personal information from unauthorised or improper use and from accidental loss.

All our employees and data processors that have access to, and are associated with, the processing of your personal information are legally obliged to respect the confidentiality of your data.

Our website uses https, which means that anything sent between your device and our servers will be encrypted. Our SSL certificate tells you that pages you visit on our website are provided by us. Our website is hosted on secure servers.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Who we share your personal data with
The Slow Journalism Company has formed partnerships with a variety of carefully selected companies that we share data with in order to carry out the activities described in the section How We Use Your Data.

When you buy from us, you will need to provide payment details in one of the following forms:
– Card payment, processed by Stripe
– Direct Debit or bank payment, processed by GoCardless

Your payment details are processed and stored securely by the payment providers named above. We do not process or store your card or bank account details.

Below is a list of our key partners:

Fulfilment partners:
Chargebee (privacy policy here), Newsstand (privacy policy here), GoCardless (privacy policy here), Stripe (privacy policy here), WordPress (privacy policy here)

Marketing and event partners:
Mailchimp (privacy policy here), Eventbrite (privacy policy here)

We may also have to share your personal data with third parties whom we may choose to sell, transfer, or merge parts of our business or our assets. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.

How long we keep your personal data for
We will hold your personal information on our systems only for as long as required to provide you with the products and/or services you have requested.

Where you sign up to receive email marketing from us we will retain your e-mail address after you ‘opt-out’ of receiving emails in order to ensure that we continue to honour and respect that request. To unsubscribe from emails at any time, please click on the unsubscribe link at the bottom of any email and update your account preferences. You may also contact us at privacy@slow-journalism.com to inform us if you do not wish to receive any emails from us.

In some circumstances you can ask us to delete your data: see ‘Your rights’ below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Personal Data – Your rights
Under the GDPR, including any implementing data protection legislation in the UK you have the rights shown below:-

  • Your right to be informed
  • Your right of access
  • Your right to rectification
  • Your right to erasure
  • Your right to restrict processing
  • Your right to data portability
  • Your right to object
  • Your rights in relation to automated decision making and profiling

Right of Access
You may, at any time, request access to the personal data that we hold which relates to you (you may have heard of this right being described as a “subject access request”).

Please note that this right entitles you to receive a copy of the personal data that we hold about you in order to enable you to check that it is correct and to ensure that we are processing that personal data lawfully. It is not a right that allows you to request personal data about other people, or a right to request specific documents from us that do not relate to your personal data.

You can exercise this right at any time by writing to us and telling us that you are making a subject access request. You do not have to fill in a specific form to make this kind of request.

Your Right to Rectification and Erasure
You may, at any time, request that we correct personal data that we hold about you which you believe is incorrect or inaccurate. You may also ask us to erase personal data if you do not believe that we need to continue retaining it (you may have heard of this right described as the “right to be forgotten”).

Please note that we may ask you to verify any new data that you provide to us and may take our own steps to check that the new data you have supplied us with is right. Further, we are not always obliged to erase personal data when asked to do so; if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to erase we will tell you what that reason is at the time we respond to your request.

You can exercise this right at any time by writing to us at privacy@slow-journalism.com and telling us that you are making a request to have your personal data rectified or erased and on what basis you are making that request. If you want us to replace inaccurate data with new data, you should tell us what that new data is. You do not have to fill in a specific form to make this kind of request.

Your Right to Restrict Processing
Where we process your personal data on the basis of a legitimate interest (see the ‘How We Use Your Data’ section of this Policy which explains why we use your personal data) you are entitled to ask us to stop processing it in that way if you feel that our continuing to do so impacts on your fundamental rights and freedoms or if you feel that those legitimate interests are not valid.

You may also ask us to stop processing your personal data (a) if you dispute the accuracy of that personal data and want us to verify that data’s accuracy; (b) where it has been established that our use of the data is unlawful but you do not want us to erase it; (c) where we no longer need to process your personal data (and would otherwise dispose of it) but you wish for us to continue storing it in order to enable you to establish, exercise or defend legal claims.

Please note that if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to stop processing, we will tell you what that reason is, either at the time we first respond to your request or after we have had the opportunity to consider and investigate it.

You can exercise this right at any time by writing to us at privacy@slow-journalism.com and telling us that you are making a request to have us stop processing the relevant aspect of your personal data and describing which of the above conditions you believe is relevant to that request. You do not have to fill in a specific form to make this kind of request.

Your Right to Portability
Where you wish to transfer certain personal data that we hold about you, which is processed by automated means, to a third party you may write to us and ask us to provide it to you in a commonly used machine-readable format.

Because of the kind of work that we do and the systems that we use, we do not envisage this right being particularly relevant to the majority of individuals with whom we interact. However, if you wish to transfer your data from us to a third party we are happy to consider such requests.

Your Right to stop receiving communications
For details on your rights to ask us to stop sending you various kinds of communications, please contact us at privacy@slow-journalism.com

Your Right to object to automated decision making and profiling
You have the right to be informed about the existence of any automated decision making and profiling of your personal data, and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you.

Exercising your rights
If you wish to exercise any of these rights you must make your request in writing by sending an email to privacy@slow-journalism.com or a letter to The Privacy Team, The Slow Journalism Company, Makerversity, Somerset House, Strand, London WC2R 1LA.

You can help us to process your request quickly by providing us with information that will help us identify records we hold that relate to you. For example your name, address, email address, telephone number, subscriber id or in the case of information captured via cookies, the IP address of the device you have used.

Changes to this Privacy Policy
24th May 2018 – New Policy Published

Honed design, relaxed writing and an almanac approach to the passing years”
Observer

Jam-packed with information... a counterpoint to the speedy news feeds we've grown accustomed to”
Creative Review

A slower, more reflective type of journalism”
Creative Review

A chic magazine with fine infographics and long stories”
Die Zeit

A very cool magazine... It's like if Greenland Sharks made a newspaper”
Qi podcast

A fantastic publication that puts current events into perspective”
Qi podcast

Quality, intelligence and inspiration: the trilogy that drives the makers of Delayed Gratification”
El Mundo

Refreshing... parries the rush of 24-hour news with 'slow journalism'”
The Telegraph

A leisurely (and contrary) look backwards over the previous three months”
The Telegraph

Perhaps we could all get used to this Delayed idea...”
BBC Radio 4 - Today Programme

Everyone should read this magazine”
Stacks Magazine

Wonderful title and wonderful concept”
BBC Two